Pet Luxury Products Delivery & Discretion
If you order from Pet Luxury, we will send your parcel from our local warehouse or closest shop. We Delivery anywhere in the South Africa. Super Speedy Overnight Delivery Available Or same day collection. Speed Service delivery and free deliver options. Please see options by “checkout”
Wrapping:
Parcels: The Pet Luxury items are covered in their original packaging, send inside regular courier packaging.
Waybill: From Pet Luxury
Bank Account: Your credit card is charged in the name of Pet Luxury.
Who will deliver my parcel?
Select your preference by Checkout.
What times do they deliver:
Our Selected Couriers deliver between 8am and 5pm on business days. On Weekends for emergency orders couriers can be arranged by you to collect or deliver.
Overnight Orders must be place before 12:00 midday for same day dispatch.
Our overnight delivery option applies to all main centers of the South Africa. If you are outside a main center your delivery may take a little longer, but happily though not longer than two to three working days!
If you want your parcel to be delivered a specific time, please contact the courier company we send it out with to arrange.
As soon as we process your order, we send you a link with the specific courier’s companies details that will be delivering your luxurious pet items. If any adjustments to address or delivery times needs to be made you can simply use your tracking number and contact them to arrange above.
How Long Will My Order Take To Arrive?
In South Africa: Overnight or as per checkout option you select. You can also collect the same day or shop instore.
Where Is My Parcel?
As soon as we dispatch your items, we send you a tracking nr with a link to selected delivery options you have chosen with their direct details to track your order and communicate with them directly. You can also lock back into your order at any time on our website to view above.
Reach out for fast, if you need assistance to track your order.
Frequently Asked Questions
