Spoil Your Most Devoted Companion with Unrivaled Luxury
Contact Pet Luxury
Shop Pet Products South Africa | Premium Brands & Local Quality
Pet Luxury – South Africa’s premier destination for elite pet care. Experience the convenience of 3,300+ collection points, rapid overnight delivery, and FREE shipping on orders over R650. Save up to 65% with our exclusive daily flash deals, blending world-class comfort with sophisticated style for your dog or cat!
Contact Us
paws@petluxury.co.za
Phone
South Africa Head Office: 086 782 0034
SHOPS, COLLECTION POINTS AND WAREHOUSES
Johannesburg, Pretoria, Cape Town, Bloemfontein and Durban
Local Delivery
Our main storage facility is situated in South Africa, enabling us to offer prompt and convenient services to our clientele. We aim to create a hassle-free shopping experience for our customers by providing same-day pick-up, next-day delivery, and complimentary shipping for orders totaling R650 or more. Additionally, we have a network of over 3300 collection points throughout South Africa.
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Pet Luxury ViP Rewards program
Receive FREE rewards cashand back when making purchases at Pet Luxury.
Free points, cash back. Refer friends, engage with us on social media, and earn even more points. Pet products & gift vouchers giveaways weekly.
Pet Luxury: Pamper Your Companion with World-Class Style.
The Ultimate South African Destination for Pet Luxury: Pamper Your Companion with World-Class Style. Quality pet products at paw-some prices !
Speedy Local Delivery
Need it fast? Experience the convenience of overnight delivery or same-day collection at a point near you. We offer free shipping in South Africa for all luxury orders above R650.
Luxurious Pet Products
Experience the perfect blend of high-end quality and affordability. Our curated range of premium dog and cat supplies brings global luxury to your home. Take advantage of our interest-free pay later options and spoil your pet in style without the wait.
Client & Furry Support
We believe luxury is defined by exceptional service. Our mission is to support the unique bond you share with your pet through world-class customer care. Reach out to us for expert advice on our luxury pet range—we are always available to ensure a seamless shopping experience for the South African pet community.
New Arrivals & Daily Deals
Luxury for less! Discover our massive 65% off Flash Promotions and fresh weekly arrivals of the world’s finest pet gear. From discounted dog accessories to premium cat essentials, our Daily Deals ensure you get the best value in South Africa. Plus, enjoy the convenience of interest-free pay later plans.
Unique Offerings
Fast Delivery
We ensure speedy local delivery and same-day collection so you and your furry friends never have to wait for premium products.
High-Quality Products
Our extensive selection of carefully curated toys and accessories guarantees top-notch quality, promoting joy and comfort for your pets.
Affordable Luxury
We provide superior pet merchandise at competitive prices, making luxury accessible to every pet owner in South Africa.
Frequently Asked Questions
How can I place an order?
To place an order, simply browse our website, select your desired items, and proceed to the checkout page. Follow the prompts to provide your shipping and payment information, and your order will be processed and shipped speedy and discreet from your closest local shop. Select free shipping, overnight or speed service by checkout.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayFlex, Ozow, SHOP NOWP PAY LATER, Peach payments, Payfast, local bank transfers and more.
At checkout, you will have the option to choose your preferred payment method.
Choose the option that suits you best, including the shop now pay later feature.Additionally, we offer free delivery for all purchases over R650 in South Africa.
How long does shipping take?
Firstly, thank you for choosing Pet Luxury for your recent purchase. We are excited to have you as our valued customer.
As per your query, please find below the estimated delivery timelines for different shipping options:
– Collection: When your order is ready to collect you can collect after placing the order online on weekdays any time between 8 am to 5 pm.
– Speed Service: Courier services door to door (2-3 days)
– FREE Shipping: For orders on free delivery, we offer free shipping through courier services. This option delivers your order door-to-door within 2-5 days.
-Pet Luxury Have Over 3300 collection points in South Africa. Simply select your closest pick-up point by checkout.
– Overnight Delivery: If you need your order urgently, we have an overnight delivery option available through courier services.
– Postnet Delivery: We also have a speed service available through Postnet, which delivers your order from counter to counter within 1-3 days.
We hope this information helps in planning the arrival of your order. Please note that these timelines are estimates and may vary depending on certain factors such as location and unforeseen circumstances.
If you have any further questions or concerns, please do not hesitate to reach out to us. We are here to assist you in any way we can.
Thank you again for choosing us and we look forward to delivering your order soon! Happy shopping!
Good Vibes Only!
Are your products pet-safe?
Our toys and pet products have been meticulously chosen and are made with only safe materials that are suitable for pets.
They go through a rigorous screening process to ensure their quality and safety, providing a fun and healthy experience for your beloved pet.
What is your return policy?
It is very important to us that you have peace of mind in choosing the right product(s) for you.
If for some reason your purchase isn’t the right fit for your desires, we’d like to help remedy that.
We’ve created our return policies and procedures to ensure that our customers receive quality pet products in a simple, fast, and stress-free manner.
Please see our return policy for more details or contact us.
Can I track my order?
After your beloved furry pets’ goodies have been sent by our company, you will be provided with a tracking number through email or phone (you can choose between the two during checkout).
This tracking number can be used to follow the status of your shipment on our website or the courier’s website. You will have access to real-time tracking as your package makes its way to you.
Is my personal information secure?
Yes, Pet Luxury take the security of your personal information seriously. We use industry-standard encryption and security measures to protect your data.
Your information will only be used for order processing and will not be shared with any third parties without your consent.
How can I contact your customer service?
Our Pet Luxury’s customer service team is available to assist you via email, phone, or live chat. You can find our contact information on our websites Contact Us page.
We strive to respond to all inquiries within 24 hours. Visit our contact us page for more information. We aim to satisfy!
They give unconditional love; give them the world?
Pet Luxury – Your Pet’s Best Life Starts With You. Spoil Your Furry Companion In Style!
A little pampering goes a long way for a happy pet. Indulge in daily deals 65% off & free delivery.
